Love and Other Words

Shipping

We try to ship to every address in the world.*

We aim to dispatch our special edition books within the time frame notified on the original listing, and merchandise within 2 weeks of ordering. After dispatch, our products should arrive within 3 days in the UK and within 7-14 days internationally. Please allow up to 7 days for your tracking information to update once the order has been marked as dispatched.

If you have any further questions, contact us via: support@lilaclibrary.co.uk

*Please note: there are restrictions and delays for some international destinations, and on some products, outside of our control.

Returns Policy

At Lilac Library, we do not accept returns. However, if a product is damaged, as per our damage criteria, we will send out a replacement free of charge. Please note that while we cover the shipping cost for the initial replacement, any further replacement shipping costs will be the responsibility of the customer.

Take a look at our Refund Policy for more information.